BT are switching off copper lines by 2025

What does this mean for YOUR business?

If you have analogue lines, ISDN lines, ADSL broadband or FTTC broadband, they are all switching off.  You must move any numbers or devices using these services to new technology.

Although the switch off won't happen until 2025, the changes started to be felt from June 2021. Exchanges throughout Britain began the move into a Stop-Sell meaning lines locking in place with no orders or changes being possible. What this means for businesses still on copper technology is that time is limited and a plan must be in place to transition to new technologies.

Wondering what to do next? Whatever your question, here at Wellwood Communications we’ve got the answers for you.

Why Are BT Switching Off the Copper Network?

This network has been used in the UK for well over 100 years, with little change to the infrastructure. As such, the underlying hardware is degrading and maintenance is costly.

 Use of the PSTN has also been declining as mobile has become more popular, meaning the costs of the upkeep were no longer justified.  Furthermore, the increasing availability of broadband, which is supported on this network, has meant that the PSTN has evolved into an almost completely digital network. This means there is no longer a requirement for traditional fixed line telephony.

Do I have Copper Lines?

Unless you’re using a cloud-based solution such as VoIP (Voice over Internet Protocol) or SIP (Session Initiation Protocol), it’s likely you are operating via ISDN or Analogue.

If you have ADSL or FTTC broadband, the underlying line is analogue (copper).

You may also have devices such as the alarm system, fax machine or franking machine connected to an analogue line (copper).

What options do I have?

  • SIP lines:

SIP is a cost-effective and flexible alternative to ISDN for your inbound and outbound voice calls.

  • Cloud Technology:

Individual telephone extensions are connected through your broadband to the Cloud.  The telephones are hosted in the Cloud.  You don’t have a system onsite as its hosted offsite at a data centre. 

The good news for your business is that future proofed solutions are waiting for you and they come packed with benefits including cost savings and business continuity.

Monthly costs for some customers have been reduced by up to 30%. Paired with the flexibility and agility a cloud solution can offer, it makes perfect sense to switch NOW.

What do I do if I’m still using copper?

Contact Wellwood Communications on:

0333 5777 300

  • We are already evaluating and migrating clients from ISDN efficiently and professionally.

Please get in touch for more information >