Are you looking for a traditional PBX telephone system, the latest state of the art converged VOIP solutions or perhaps a hosted solution? Regardless of the size of your business, we cater for all your telecoms requirements.
As an authorised Ericsson-LG telephone system provider, Wellwood Communications can supply, install and maintain bespoke telecom solutions to meet your business requirements.
With everything supplied by Wellwood Communications we remove the inconvenience of dealing with multiple companies. We ensure that your telephone system is working seamlessly, whilst providing full user training and maintenance support for your telephone system.
Our friendly team can discuss your specific requirements which provide you with the most suitable option to maximise your budget.
iPECS eMG80 delivers simple and reliable telephony with a feature set that empowers your business to save money, drive productivity and increase customer satisfaction. With a range of embedded features that help your business and give the flexibility to meet the needs of office, home or road based users, the iPECS eMG80 is your communications solution.
Simple to Use and Flexible
Intuitive interface helping users quickly grasp the benefits of iPECS technology. Flexible architecture ensuring iPECS can grow and adapt with your business. Handset and desktop interfaces help users quickly adopt iPECS into their daily tasks and business processes.
Cost effective and expandable VoIP Technology
iPECS eMG80 platform includes advanced VoIP technology supporting low cost SIP trunking, mobile integration, remote connectivity and multi-site networking.
Utilise the latest network technologies to help your organisation stay competitive and win.
Fully integrated applications bringing the full power of iPECS to every device.
Specialist applications for unified communications, contact centre, mobile working and system administration.
Simple on screen analysis of all your communications activity and costs.
Highly featured straight out of the box without expensive licence options – voicemail, auto attendant, voicemail to email, smartphone integration, on-demand call recording and much more.
Specialist features designed to support users across your enterprise from managing director to receptionist, delivering a tailored solution for every user.
Unified Communications with iPECS UCP
iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SMB and Enterprise communications needs. iPECS UCP is a ground-breaking innovative platform that provides out of the box UC and Mobility solutions.
iPECS Unified Communications capability is built in to UCP. Users can use voice, video, instant messaging, conference calls and visual voicemail all on one simple and easy to use platform. UC is designed to be intuitive and provide your team easy to use tools and features.
Reliable and Resilient
Total reliability is the only option for your communications. iPECS UC is designed to deliver complete resilience through geographic redundancy and inherent modular architecture.
iPECS is designed to offer a range of enhanced applications from Ericsson-LG and other specialist application providers. Integration into standard office applications such as Microsoft Outlook or Lync, as well as other applications, means your communications are truly integrated.
Leverage the latest standards based technologies
iPECS UCP helps you to make the most of the latest network technologies, such as SIP, optimise call costs using WiFi or use in-built voice conferencing to save on external conference services.
Scale With Your Growth
iPECS is designed to deliver the flexibility you need as your organisation grows. Your communications can easily adapt to meet changing needs.
If your business:
• Is moving premises
• Is expanding
• Has outgrown its current telephone system
• Is having problems with your existing phone system
• Is experiencing problems with your current supplier
• Is looking to save money
• Wants to update its communications
…Wellwood Communications can offer you a solution.
Your Unified Communications Strategy
iPECS UC delivers the tools and features to support your team, including:
Telephone System Applications
Every business has different communications needs and therefore we are able to tailor your system according to your market sector and organisation. There are a range of applications to support your specific unified communications strategy.
An operator console which helps your receptionist or front desk staff handle high call volume.
• Operating without an external phone
• Call recording / Call statistics / Call history
• Presence, short cuts and on screen call control
A call recording and monitoring solution tightly integrated with iPECS Call platforms and contact centres.
• Centralised or distributed call recording
• Encryption enabled call recording
• Multi party conference call recording up to 13 party access
• Trunk-based recording
• Announcement file play during call
A powerful web based Network Management tool designed to permit rapid response to system alarms, remote access, analyse system statistics and provide issue alarm notification.
• Fault management and
real time system monitoring
• Web based client access
• Traffic statistics